UnitedHealthcare Community Plan
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Electronic Data Interchange (EDI)

EDI Support Services

EDI Support Services provides support for all electronic transactions involving claims and electronic remittances. Please call us for assistance with any of these transactions at 1-800-210-8315 or e-mail: ac_edi_ops@uhc.com

UnitedHealthcareOnline.com Help Desk - 866-842-3278
If you are experiencing technical problems, need assistance in using UnitedHealthcareOnline, have login or User ID/Password issues please call UnitedHealthcareOnline.com Help desk.

EDI Training

Companion Guides

276/277 Companion Guide

270/271 Companion Guide

835 Companion Guide (PDF 161.72 KB)

837 Institutional Dental Guide (PDF 164.51 KB)

837 Institutional Companion Guide (PDF 164.6 KB)

837 Professional Companion Guide (PDF 147.31 KB)

Informational Material on EDI, EFT and ERA

270/271 Real-time Electronic Eligibility Inquiry and Response Transactions (PDF 136.24 KB)

276/277 Real-time Electronic Claim Status and Response Transactions (PDF 136.7 KB)

EDI Fact Sheet

EDI Frequently Asked Questions (PDF 62.85 KB)

EFT and ERA Information Guide

ERA and EFT Fact Sheet

Getting Connected with EDI, EFT and ERA


Electronic Funds Transfer (EFT) Form (PDF 208.25 KB)