UnitedHealthcare Community Plan
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Bulletins & Payment Policy Notifications

See the bulletins below to stay up-to-date on news, policy changes, and other issues important to your practice.

Credentialing Update: Contact the National Credentialing Center at 1-877-842-3210 - 2.28.2012


Medical Policy Bulletin

UnitedHealthcare Community Plan Medical Policy Update Bulletin


2017 Bulletins

Medical Assistance Program Fee Schedule Updates for Long Acting Reversible Contraceptives (LARC) and Certain Family Planning Services (PDF 305.9 KB) - Date Posted 02.17.2017

Environmental Lead Investigations Bulletin


2016 Bulletins

Reportable Diseases Reminder (PDF 159.31 KB)

CDC Recommendations for HPV Shots for Younger Adolescents

Pennsylvania’s Telephonic Psychiatric Consultation Service Programs (TiPS) Quick Reference Guide (PDF 191.21 KB)

Diabetes Self-Management Education Provider Toolkit (PDF 1.22 MB)

Re-enrollment Requirements for Medical Assistance Providers in Pennsylvania (PDF 60.21 KB)

ABAWD Time Limit Medical Exemption Form (PDF 65.79 KB)

County Assistance Office List for ABAWD Exemption Forms (PDF 377.53 KB)

Able-Bodied Adults Without Dependents (ABAWD) Time Limit Brochure (PDF 1.4 MB)

Pennsylvania Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) Quick Reference Guide (PDF 298.52 KB)

Limited English Proficiency Interpreter Services (PDF 64.04 KB)

Changes to NDC Claim Processing Requirements — Effective March 1, 2016 (PDF 33.98 KB)


2015 Bulletins

Updated Drug Policy - 17P/Makena Injection (PDF 62.53 KB)

Reminder: Scheduling Appointments around the Philadelphia, PA Papal Visit - Thursday, Sept. 25 through Monday, Sept. 28 (PDF 16.02 KB)

Pennsylvania Department of Human Services ESPDT Bulletin and Revised EPSDT Periodicity Schedule (PDF 392.47 KB)

Reminder of State-mandated Re-enrollment Requirements for All Medical Assistance Providers (PDF 62.39 KB)

Valid License Numbers in PROMISe™ (PDF 212.21 KB)

Revision to Time Span Codes Policy - Effective Fourth Quarter 2015 (PDF 120.08 KB)

Reimbursement and Drug Policy Update for ICD-10 (PDF 183.43 KB)

UnitedHealthcare Responds to Ebola Concerns (PDF 80.08 KB)

2015 Quarter 3 & 4 Updates: Subsequent Revision Delay for the Radiology Multiple Imaging Reduction and Multiple Procedure Policies (PDF 136.23 KB)

Certain Checks with Paid Date of May 8, 2015, Have Been Reissued (PDF 21.89 KB)

Procedure to Place of Service and Laboratory Services Reimbursement Policy Updates-Effective August 22, 2015 (PDF 191.37 KB)

UnitedHealthcare Community Plan for Adults Quick Reference Guide (PDF 246.04 KB)

EPSDT Quick Reference Guide (PDF 233.69 KB)

Limited English Proficiency Interpreter Services (PDF 196.89 KB)

Special Needs Unit (PDF 108.89 KB)


Payment Policy Notifications

New National Drug Code Requirement Policy – Effective May 1, 2017 (PDF 48.38 KB)  
- Date Posted 12.21.2016

Coding Reminder: How to Report Multiple Surgeons for One Operative Session (PDF 737.06 KB) - Date Posted 10.27.2016

Policy Change for the Multiple Procedure Payment Reduction of Diagnostic Imaging Services - Effective Jan. 1, 2017 (PDF 732.87 KB) - Date Posted 10.27.2016

Revision to Maximum Frequency per Day and Bilateral Procedures Policies for Procedure Codes with Bilateral Surgery Indicator of “2” - Effective Feb. 12, 2017  (PDF 110.97 KB)- Date Posted 10.27.2016

Revision to Lupron Policy-Effective January 1, 2017 (PDF 203.22 KB)

New Facility Reimbursement Policy-Appropriate Patient Status for Type of Bill Policy-Effective December 1, 2016 (PDF 180.99 KB) - Date Posted 8.11.2016

Implementation of the new Clinical Laboratory Improvement Amendments Identification Requirements Policy and the Replacement Codes Policy-Effective August 1 and November 1, 2016. Changes to the Non-Covered Codes, Ambulance, and Nonphysician Health Care Professionals Billing Evaluation and Management Codes Policies-Effective in November and December 2016 (PDF 202.15 KB) - Date Posted - 7.29.2016

New Policy-Evaluation and Management Reimbursement Policy (PDF 123.17 KB)

Phase Two Implementation Delay for Supply Reimbursement Policy (PDF 139.5 KB)

Changes to the CCI Editing, DME, Incontinence Supply, Lab Services, and T Status Codes Policies -Effective August 20, 2016 and Implementation of the new Consultation Services Policy-Effective September 1, 2016 (PDF 282.07 KB)

Facility Billing Policy Update Reporting an ICD-10 Manifestation Code as a Primary/Principal Diagnosis - Effective July 1, 2016 (PDF 130.9 KB)

New Intensity-Modulated Radiation Therapy (IMRT) Reimbursement Policy - Effective July 1, 2016 (PDF 122.63 KB)

Changes to the Obstetrical Services and Supply Policies - Effective May 21, 2016 and Changes to the Inappropriate Primary Diagnosis Codes Policy and Implementation of the New Diabetic Testing Strips and Lancets Policy - Effective June 1, 2016 (PDF 204.94 KB)

REVISED: Adjunct Professional Services Policy - Frequently Asked Questions (PDF 394.63 KB)

Adjunct Professional Services Policy-Frequently Asked Questions (PDF 394.61 KB)

Claims Processing Change for Eight Professional Reimbursement Policies - Effective May 21, 2016 (PDF 145.71 KB)

New Place of Service (POS) 19 and Revision to POS 22-Effective January 1, 2016 and Telemedicine Policy Changes-Effective February 13, 2016 (PDF 177.42 KB)

Reporting Obstetrical Procedure Codes with Date Spans (PDF 140.03 KB)

Changes to Existing Reimbursement Policies-Effective May 2015 (PDF 206.2 KB)

REVISED: New “X” Modifiers and Impact to UnitedHealthcare Community Plan Reimbursement Policies (PDF 380.73 KB)

New “X” Modifiers and Impact to UnitedHealthcare Community Plan Reimbursement Policies (PDF 376.83 KB)

New Reimbursement Policies and Changes to Existing Reimbursement Policies-Effective Feb. 14, 2015 and Mar. 1, 2015 (PDF 211.02 KB)

Reminder of State-mandated Re-enrollment Requirements for All Medical Assistance Providers (PDF 62.39 KB)

Changes to Existing Reimbursement Policy and Update to New Reimbursement Policy-Effective Nov. 15, 2014

Changes to Existing Reimbursement Policy – Effective May 17, 2014 (PDF 148.09 KB)

Archived Bulletins

Click to see our bulletins posted before 2014.  


Occular Screening Medical Policy Cancellation Notice (PDF 23.96 KB)
UnitedHealthcare Community Plan of Pennsylvania – Medicare Market Withdrawal (PDF 239.29 KB)
Frequently Asked Questions: 2014 Medicare Advantage Service Area Reductions (PDF 170.17 KB)
2013 Gold Star Providers (PDF 72.18 KB)
Gold Star Quality Rewards Program Description (PDF 269.65 KB)
QUEST NonRenewal (PDF 8.88 KB) 
UnitedHealthcare Sequestration Implementation (PDF 93.07 KB)
Readmission Policy Reminder
Readmission Polilcy FAQ
New Medical Policy and Changes to Reimbursement Policies
New and Changed Reimbursement Policies - Effective May 2013
Important New Reimbursement Policy - Vaccines for Children
Pennsylvania PPACA PCP Increase Implementation Update
New and Changed Reimbursement Policies
Provider Notification for VFC Billing - January 2013 
United Healthcare Supports National Elder Abuse Awareness Day




Prohibition of Claims Payment Beyond the Borders of the U.S.

HEDIS® 2012 Data Collection for UnitedHealthcare and Affiliated Commercial, Medicare and Medicaid

HEDIS 2012 Frequently Asked Questions - Jan. 26, 2012 

Provider Notification for November Payment Policy Updates/Changes - Nov. 1, 2012 

Maternity Admission Notification Update - January 2012 

Plans Notification - Jan. 26, 2012 

Synagis Program (PDF 52.46 KB)

Synagis Program 5 Doses (PDF 51.26 KB)

Updated Drug Policy - 17P/Makena Injection

Frequently Asked Questions: How to Handle Cost-sharing for UnitedHealthcare Dual Eligible Patients


Online Password Change

Bright Futures™ — Our New Standard for Well-Child Care?

Provider Network Call Initiative - Oct. 2011 

Secure Fax Alert for Medical Prior Authorization Requests - Oct. 12, 2011 

Discontinuation of Paper Referrals - August 2011

Medical Policy Alignment - August 2011

NDC and J-Code Billing Updates – Effective September 2011

17 Alpha-Hydroxyprogesterone Caproate (17P) Information - Effective Oct. 1, 2011 (PDF 61.49 KB)

New Policies - Effective Aug. 14, 2011

Important Reminders for Pennsylvania UnitedHealthcare Community Plan Providers - As of May 1, 2011

Provider Alert: Orencia (abatacept) Reimbursement Policy Change

2011 Disease Management Information for Providers


Healthy First Steps

Prior Authorization process change for PA


Transitioning to HIPAA 5010 and ICD-10 - Important Information

CDC Hib vaccine bulletin