Please select the state where you practice.

Provider Training


Upcoming Training Sessions 


Invitation to attend a webinar to learn about the UnitedHealthcare Dual Complete (HMO-SNP) Medicare Advantage Program:

Webinar offered across several dates and times in November and December. View schedulewebinar details and schedule > (PDF 79.44 KB)


Town Hall for UnitedHealthcare Community Plan Dual Complete HMO-SNP Medicare Advantage  

Who Should Attend:
Health care professionals, office managers and staff

Our new Medicare Advantage program is a Dual Special Needs Plan (DSNP) available to members who are eligible for Medicare and Medicaid. This coordinated care plan provides targeted care and services to members with unique needs. 

At the Town Hall, learn more about:

  • Online tools and resources to verify eligibility, submit claims and more
  • Best practices for claims submission and timely filing
  • Prior authorization requirements andprocess
  • Resolving issues by reaching out to the right contacts
  • Accessing quick reference guides for answers to common questions

2017 Town Hall Dates

October 10     10:00 a.m.-Noon     The Library Center  Springfield, MO 
October 20   10:00 a.m.-Noon Columbia Boone County Health Dept.    Columbia, MO 
October 26 10:00 a.m.-Noon  Mercy Hospital  St. Louis, MO 
October 26 1:00 p.m.-3:00 p.m.   Mercy Hospital  St. Louis, MO 
October 30 10:00 a.m.-Noon  Saint Francis Medical Center  Cape Girardeau, MO 
October 30 1:00 p.m.-3:00 p.m.   Saint Francis Medical Center  Cape Girardeau, MO


Our Medicare Advantage program will be available in the following counties on Jan. 1, 2018:
Boone, Buchanan, Callaway, Cass, Christian, Clay, Cole, Crawford, Dade, Dallas, DeKalb, Franklin, Gasconade, Greene, Jackson, Jasper, Jefferson, Johnson, Laclede, Lafayette, Lawrence, Lincoln, Miller, Newton, Osage, Platte, Polk, Ray, St. Charles, St. Francois, St. Louis, St. Louis City, Ste. Genevieve, Stone, Taney, Warren, Washington, Webster and Wright.


Register for a Town Hall in your area using the registration form (PDF 98.27 KB). Completed forms should be emailed to 


Care Provider Training 

UnitedHealthcare Community Plan of Missouri Care Provider Training Presentation (PDF 777.8 KB)