UnitedHealthcare Community Plan
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Provider Training

UnitedHealthcare Community Plan's Training Materials and Quick Reference Guides that appear on this website apply to both contracted and non contracted providers.

If you are not contracted with UnitedHealthcare Community Plan and are a specialist, ancillary provider, or a hospital that participates in the State of Louisiana Medicaid network, you are considered participating with us.

The policies and processes that are included in the documents on this website are applicable to all providers, including our contracted PCPs.


Provider Education Sessions 

In addition to on-site visits, our Provider Relations Advocates conduct Provider Education webinars on a regular basis.  

Topics of discussion may include, but are not limited to:

  • Our claim submission procedures
  • Timely filing guidelines
  • Billing and Prior Authorization policies
  • Provider Dispute and Resolution Process
  • Other resources and tools relevant to your practice


On-Site Visits with Your Provider Relations Advocate

We offer on-site visits to help you gain a better understanding of our policies and procedures.

If your practice is new to our network or if you would like to schedule an on-site orientation with your dedicated Provider Relations Advocate, email UnitedHealthcare Community Provider Relations at: Louisiana_Medicaid_PR@UHC.com.