Effective January 1, 2017 UnitedHealthcare Community Plan of Louisiana launches a new Dual Special Needs Plan (DSNP) – UnitedHealthcare Dual Complete (HMO SNP), in the following parishes: Jefferson, Lafourche, Orleans, St. Bernard and St. Charles.
A Special Needs Plan is a Medicare Advantage (MA) coordinated care plan that provides targeted care and services to individuals with unique needs. Dual SNPs are plans for members eligible for Medicare and Medicaid. DSNPs must:
UnitedHealthcare Dual Complete program will reimburse claims, according to your UnitedHealthcare contractual Medicare fee schedule.
This web page is dedicated to information specific to the Dual Complete program. Look here for provider resources including administrative guide, quick reference guide, provider directory, policies and news related to the Dual Compete program.
Dual Complete Provider Quick Reference Guide (PDF 764.78 KB)
Use Link to perform secure transactions such as checking member eligibility and benefits, managing claims and requesting prior authorization.
To access Link, sign in to UnitedHealthcareOnline.com using your Optum ID.
If you don’t have an Optum ID, go to UnitedHealthcareOnline.com and select “New User” to begin registration.
To learn more about using Link, please visit UnitedHealthcareOnline.com > Tools & Resources > Health Information Technology > Link