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UnitedHealthcare Community Plan - KanCare

Pharmacy Program

For KanCare pharmacy network contracting questions, please contact:

Preferred Drug List 

The Preferred Drug List (PDL) is a list of prescription drugs considered coverable by KanCare. Click on the link below to view the Preferred Drug List.

Kansas Preferred Drug List

Preferred Drug List (PDL) Search


Phamacy Forms

New KanCare Universal Pharmacy/Medical Prior Authorization Form

KanCare now offers a Universal Pharmacy/Medical Prior Authorization Form. The universal form is intended to simplify the prior authorization process by unifying health plan and Fee-For-Service forms. All forms for all drugs requiring prior approval for all KanCare members will now be located on the Kansas Department of Health and Environment website at


This form can be used for any drug prior authorization request. It’s important to review drug criteria and complete the form with all relevant information. If the information required in the specific drug criteria is not included in the prior authorization request, the request may be denied for lack of information.


The form provides all contact information for all KanCare health plans and FFS Pharmacy and Medical Prior Authorization Departments.

Please fax forms to the Pharmacy or Medical PA department based on where the drugs are being billed and dispensed:

  • Drug dispensed from a pharmacy - Pharmacy PA
  • Drug dispensed from provider office, hospital, outpatient stock - Medical PA

The KanCare Universal Pharmacy/Medical Prior Authorization Form is available at


Coordination of Benefits Billing Instructions (PDF 47.25 KB)

Medication Therapy Management (MTM) Program Information

Quantity Limit Policy (PDF 20.96 KB) 

Re-Review / Reconsideration Prior Authorization Request Form (PDF 95.03 KB)

UnitedHealthcare KanCare Pharmacy Contact List (PDF 263.25 KB)

UnitedHealthcare Flu Vaccine Information for 2015-2016 (PDF 86.08 KB)


Medicare Part D Copayment Assistance Update for CY 2018

For dates of service on and after Jan. 1, 2018, the Medicare Part D Copayment assistance amount will be $8.35 per 30-day supply with a maximum of up to $25.05 for a 90-day supply.




Synagis Enrollment Form (PDF 229.48 KB)
Synagis Program
(PDF 64.84 KB)
Synagis Program 5 Doses
(PDF 59.44 KB)
Synagis Prior Authorization
(PDF 229.48 KB)


Prior Authorization 

Prior authorization is required for some medications.

View the list of medications that require prior authorization.


Pharmacy Benefit Program Updates

Dose Optimization Program (PDF 62.25 KB)


KanCare 90-Day Supply Maintenance Medication Policy

View the KanCare 90-Day Supply Maintenance Medication Policy (PDF 80.41 KB)


Preferred Diabetic Supplies: Test Strip and Meter

Changes Effective Jan. 1, 2016

Effective Jan. 1, 2016, only LifeScan (OneTouch®) meters and test strips will continue to be included on the Preferred Drug List (PDL). The LifeScan meters will be offered at no cost for members. The other manufacturers of tests strips, including Roche (Accu-Chek®), will be removed from the Preferred Drug List and become non-preferred. 

Non-Preferred Testing Supplies as of January 1, 2016 Preferred Testing Supplies as of January 1, 2016

Accu-Chek Meters:

  • Accu-Chek Aviva Plus
  • Accu-Chek Aviva Connect
  • Accu-Chek Aviva Expert
  • Accu-Chek Compact Plus

One-Touch Meters:

  • OneTouch UltraMini Meter
  • OneTouch Ultra 2 Meter
  • OneTouch Verio Meter
  • OneTouch Verio IQ Meter
  • OneTouch Verio Sync Meter

Accu-Chek Test Strips:

  • Accu-Chek Aviva Plus Test Strips
  • Accu-Chek SmartView Test Strips
  • Accu-Chek Compact Test Strips
  • Accu-Chek Comfort Test Strips
  • Accu-Chek Active Test Strips

One-Touch Test Strips:

  • OneTouch Ultra Test Strips
  • OneTouch Verio Test strips

Please encourage your patients to use the preferred products and provide them with a new prescription for these products. If the preferred alternative testing supplies are not appropriate for your patients, they may still obtain the non-preferred brand through a DME provider and you will not need to do anything different to keep your patient on the non-preferred product.

If you have questions, please call Provider Services at 877-542-9235, Monday – Friday, 8 a.m. to 8 p.m. (CT). Thank you.


Maximum Allowable Cost List Administration

UnitedHealthcare Community Plan works with OptumRx to manage the Pharmacy network. Multiple sources are used by OptumRx in order to assure the Maximum Allowable Cost (MAC) list accurately reflects market pricing and availability of generic drugs. Sources include de-identified market pricing, benchmark data including Average Wholesale Price (AWP) and Wholesaler Acquisition Cost (WAC), wholesaler information on market availability, and individual pharmacy feedback.

The synthesis of this information helps create a market based MAC price for generic items included on the MAC list. These sources are monitored and updates are used to help manage the market fluctuations of pricing on the MAC list.
The MAC lists are reviewed on a monthly basis.

For Kansas Medicaid MAC inquiries, please contact OptumRx through email at For general
contract information, please contact OptumRx at 1-800-613-3591 option 7 or through email at



MAC Price Lookup

A contracted pharmacy may access MAC prices here: 

Pharmacies with specific claim related questions should contact OptumRx at 1-877-305-8952, Available 24 hours daily, 7 days a week.

MAC Appeal Form (PDF 271.25 KB)

MAC Appeal Submission Guide


UnitedHealthcare Dual Complete® (HMO-POS SNP)