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NOTICE: Iowa Medicaid care providers must re-enroll with the Iowa Medicaid Enterprise (IME) by Oct. 31, 2017 to continue being reimbursed for services by UnitedHealthcare. For additional information, call IME Provider Services at 800-338-7909.

Please select the state where you practice.

Provider Training 

 

UnitedHealthcare Community Plan

2017 Annual Care Provider Training (PDF 109.95 KB) - 9.21.2017

Abuse, Neglect and Exploitation: Recognition and Reporting (PDF 315.79 KB) - 2.29.2016

Annual Provider Training Fall 2016 (PDF 148.45 KB) - 8.30.2016 

Behavioral Health Webinar Schedule (PDF 138.51 KB) - 3.13.2017

Care Provider Credentialing (PDF 57.77 KB) - 3.28.2016

Claims Submission and Prior Authorization Process Overview (PDF 254.31 KB) - 5.1.2016

Claims Submission Overview for CDAC and Waiver Care Providers (PDF 436.76 KB) – 3.10.2017

Critical Incident Reporting (PDF 84.87 KB) - 8.31.2017 

EPSDT Care for Kids Program Health Maintenance Recommendations (PDF 184.53 KB) - 4.24.2017

EPSDT Care for Kids Program Care Provider Training (PDF 458.9 KB) - 4.24.2017

Fraud, Waste and Abuse: Quick Reference Guide (PDF 795.52 KB) - 4.18.2016

Optum Provider Training for Behavioral Health Providers (Select: Iowa Medicaid Modernization Project - 12.8.2015

Our Coordinated Care (PDF 507.97 KB) - 3.1.2016

Person-Centered Treatment Plan Training (PDF 84.57 KB) - 9.28.2016

Provider Orientation for Acute, Hospital and Ancillary (PDF 197.4 KB) – 9.22.2017

Provider Orientation for HCBS Providers (PDF 511.84 KB) - 4.27.2016

Provider Orientation for Nursing Facilities for Long Term Care (PDF 370.06 KB) - 4.27.2016

Provider Training for Behavioral Health Providers (PDF 1.4 MB) - 5.4.2016

Supported Employment and Prevocational Services Changes (PDF 189.71 KB) - 10.6.2016

Targeted Case Management / Case Management Provider Training (PDF 1.64 MB) - 3.9.2016

Trauma-Informed Care Educational Series (PDF 160.34 KB) - 5.19.2016

UnitedHealthcareOnline Training Resources (PDF 128.94 KB) - 2.29.2016

View Recorded Claims and and Prior Authorization Process Overview (WMV 19.35 MB) - 3.16.2016

View Recorded Targeted Case Management/Case Management Provider Training - 3.16.2016

 

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