UnitedHealthcare Community Plan
You appear to be browsing this site using Internet Explorer 6. This browser is now out of date. For safer, more reliable browsing it is recommended that you upgrade your browser to Firefox, Safari or Internet Explorer 7 or 8.
Shortcut Navigation:
IA_Health_Link-hawki_combined_1

 

NOTICE: Iowa Medicaid care providers must re-enroll with the Iowa Medicaid Enterprise (IME) by Oct. 31, 2017 to continue being reimbursed for services by UnitedHealthcare. For additional information, call IME Provider Services at 800-338-7909.

Please select the state where you practice.

Provider Training 

 

UnitedHealthcare Community Plan

2017 Annual Care Provider Training (PDF 109.95 KB) - 9.21.2017

Abuse, Neglect and Exploitation: Recognition and Reporting (PDF 315.79 KB) - 2.29.2016

Annual Provider Training Fall 2016 (PDF 148.45 KB) - 8.30.2016 

Behavioral Health Webinar Schedule (PDF 138.51 KB) - 3.13.2017

Care Provider Credentialing (PDF 57.77 KB) - 3.28.2016

Claims Submission and Prior Authorization Process Overview (PDF 254.31 KB) - 5.1.2016

Claims Submission Overview for CDAC and Waiver Care Providers (PDF 436.76 KB) – 3.10.2017

Critical Incident Reporting (PDF 84.87 KB) - 8.31.2017 

EPSDT Care for Kids Program Health Maintenance Recommendations (PDF 184.53 KB) - 4.24.2017

EPSDT Care for Kids Program Care Provider Training (PDF 458.9 KB) - 4.24.2017

Fraud, Waste and Abuse: Quick Reference Guide (PDF 795.52 KB) - 4.18.2016

Optum Provider Training for Behavioral Health Providers (Select: Iowa Medicaid Modernization Project - 12.8.2015

Our Coordinated Care (PDF 507.97 KB) - 3.1.2016

Person-Centered Treatment Plan Training (PDF 84.57 KB) - 9.28.2016

Provider Orientation for Acute, Hospital and Ancillary (PDF 197.4 KB) – 9.22.2017

Provider Orientation for HCBS Providers (PDF 511.84 KB) - 4.27.2016

Provider Orientation for Nursing Facilities for Long Term Care (PDF 370.06 KB) - 4.27.2016

Provider Orientation for PCPs, Specialists and some Ancillary Providers (PDF 733.1 KB) - 5.20.2016

Provider Training for Behavioral Health Providers (PDF 1.4 MB) - 5.4.2016

Supported Employment and Prevocational Services Changes (PDF 189.71 KB) - 10.6.2016

Targeted Case Management / Case Management Provider Training (PDF 1.64 MB) - 3.9.2016

Trauma-Informed Care Educational Series (PDF 160.34 KB) - 5.19.2016

UnitedHealthcareOnline Training Resources (PDF 128.94 KB) - 2.29.2016

View Recorded Claims and and Prior Authorization Process Overview (WMV 19.35 MB) - 3.16.2016

View Recorded Targeted Case Management/Case Management Provider Training - 3.16.2016

 

NCQA Accredited HealthPlan