AmeriHealth Caritas Members Transitioning to Community Plan
Starting Dec. 1, 2017, UnitedHealthcare Community Plan will begin servicing IA Health Link members who were previously managed by AmeriHealth Caritas. If a member doesn’t present their new UnitedHealthcare Community Plan member ID card, please verify eligibility using their Medicaid State ID number. You may verify by calling the Eligibility and Verification Information System (ELVS) at 800-338-7752 or by signing in to their web portal here. You may also call UnitedHealthcare’s Provider Services at 888-650-3462. More information about the transition can be viewed on our Bulletins page. You can also use our tool for looking up in-network providers.
- Provider Information
- Billing and Reference Guides
- Claims and Member Information
- Claim Reconsideration and Appeals
- Clinical Practice Guidelines
- Cultural Competency Library
- Dual Complete (HMO-SNP) Program
- Electronic Data Interchange (EDI)
- Pharmacy Program
- Provider Administrative Manual
- Provider Forms
- Provider Training
- Reimbursement Policy
UnitedHealthcare Community Plan - IA Health Link
UnitedHealthcare Community Plan hawk-i
The Preferred Drug List (PDL) is a list of prescription drugs considered coverable by Hawk-i.
Click on the link below to view the Preferred Drug List.
Pharmacy Prior Authorization Forms
Prior authorization is required for some services and medications. A current list of prior authorization services, medications and forms can be found below.
Click on the arrow above to view the pharmacy prior authorization forms.