AmeriHealth Caritas Members Transitioning to Community Plan

Starting Dec. 1, 2017, UnitedHealthcare Community Plan will begin servicing IA Health Link members who were previously managed by AmeriHealth Caritas. If a member doesn’t present their new UnitedHealthcare Community Plan member ID card, please verify eligibility using their Medicaid State ID number. You may verify by calling the Eligibility and Verification Information System (ELVS) at 800-338-7752 or by signing in to their web portal here. You may also call UnitedHealthcare’s Provider Services at 888-650-3462. More information about the transition can be viewed on our Bulletins page. You can also use our tool for looking up in-network providers.

Please select the state where you practice.

Claims and Member Information


UnitedHealthcare Community Plan is using the state-issued Medicaid ID number as our member ID number (ex. 1234567A)

View Sample IA Health Link Member ID Card (PNG 65.42 KB)

View Sample hawk-i Member ID Card (PNG 64.81 KB)


Click on the icons below to:

  • Verify member eligibility
  • Look up claims status
  • Submit claims
  • Update your practice information or facility data
  • Review reports

You'll need your User ID and password to gain access to your secure website.


Use Payer ID 87726 for Claim Submission

For more information about tracking your electronic claims, please visit: UnitedHealthcareOnline.com > Tools & Resources > EDIEducation for Electronic Transactions > Quick Tips for Electronic Claims > Tracking Your Electronic Claims. If you have additional questions, please ask your provider advocate or call Provider Services at 888-650-3462.

UnitedHealthcare Community Plan - hawk-i  member materials - 2015

Member Handbook (English) - 2015  (PDF 1.45 MB)
Member Handbook (Español) - 2015 (PDF 1.46 MB)
Integrity of Claims, Reports and Representation to Government Entities (PDF 30.56 KB)

NCQA Accredited HealthPlan