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AmeriHealth Caritas Members Transitioning to Community Plan

Starting Dec. 1, 2017, UnitedHealthcare Community Plan will begin servicing IA Health Link members who were previously managed by AmeriHealth Caritas. If a member doesn’t present their new UnitedHealthcare Community Plan member ID card, please verify eligibility using their Medicaid State ID number. You may verify by calling the Eligibility and Verification Information System (ELVS) at 800-338-7752 or by signing in to their web portal here. You may also call UnitedHealthcare’s Provider Services at 888-650-3462. More information about the transition can be viewed on our Bulletins page. You can also use our tool for looking up in-network providers.

Please select the state where you practice.

Billing & Reference Guides


Current billing and reference guides are listed below. 

 

UnitedHealthcare Community Plan

2016 Comparison of the State of Iowa Medicaid Enterprise Basic Benefits Based on Eligibility - 4.8.2016

Behavioral Health Level of Care Guidelines - 9.28.2016

Behavioral Health Options for Eligibility, Benefits & Authorization (PDF 66.53 KB) - 6.6.2016

Behavioral Health Virtual Peer Support Group Resources (PDF 95.44 KB) - 4.10.2016

Chiropractic Plan Summary (PDF 282.62 KB) - 2.15.2016 

Consumer-Directed Attendant Care Daily Service Records Instructions (PDF 56.28 KB) - 5.16.2017

Critical Incident Report Form Reference Guide (PDF 615.06 KB) - 7.25.2017

Health Homes - Chronic Condition Health Home (CCHH) Reference Guide (PDF 71.02 KB) - 11.13.2017

Health Homes - Integrated Health Home (IHH) Reference Guide (PDF 268.83 KB) - 11.13.2017

Home and Community-Based Services Settings Reference Guide (PDF 118.39 KB) - 3.1.2016

Home and Community-Based Services (HCBS) and Long Term Services and Supports (LTSS) Quick Reference Guide (PDF 51.4 KB) - 4.13.2017

IA Health Link Frequently Asked Questions (PDF 231.87 KB) - 5.31.2016

Informational Brochure (PDF 427.15 KB) - 12.20.2015 

Link and UnitedHealthcareOnline.com Introduction (PDF 770.6 KB) - 2.15.2016

MTM Transportation Resource Guide (PDF 340.16 KB) - 7.20.2017

Nursing and Skilled Nursing Facility Quick Reference Guide (PDF 52.25 KB) - 11.15.2017 

Physical Therapy / Occupational Therapy / Speech Language Pathology Plan Summary (PDF 177.75 KB) - 2.15.2016

Quick Reference Guide (verify eligibility, where to submit claims) (PDF 323.11 KB) - 4.27.2016

Recommended Childhood Immunization Schedules (PDF 180.91 KB) - 3.9.2016

Recovery Tool Programs for Behavioral Health Care Providers (PDF 60.1 KB) – 6.2.2017

UnitedHealthcare Community Plan Prior Authorization IA - Effective 10/1/2016 (PDF 207.74 KB) - 9.23.2016

UnitedHealthcare Community Plan Prior Authorization IA - Effective 4/1/2017 (PDF 221.1 KB) - 3.21.2017 

UnitedHealthcare Community Plan Prior Authorization IA - Effective 7/1/2017 (PDF 233.91 KB) - 6.23.2017

UnitedHealthcare Community Plan Prior Authorization IA - Effective 10/1/2017 (PDF 235.05 KB) - 9.25.2017

UnitedHealthcare Online Product ID Crosswalk Quick Reference Guide (PDF 301.99 KB) - 6.14.2017

Value-Added Member Benefits (PDF 521.96 KB) - 4.21.2016

Why File Claims Electronically (PDF 75.18 KB) - 5.10.2016

 

 

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