UnitedHealthcare Community Plan
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EDI Support Services

EDI Support Services provides support for all electronic transactions involving claims and electronic remittances. Please call us for assistance with any of these transactions at 1-800-210-8315 or e-mail: ac_edi_ops@uhc.com

UnitedHealthcareOnline.com Help Desk - 866-842-3278
If you are experiencing technical problems, need assistance in using UnitedHealthcareOnline, have login or User ID/Password issues please call UnitedHealthcareOnline.com Help desk.

UnitedHealthcare Community Plan (DC) Claims Payer ID 25175
UnitedHealthcare Community Plan (DC) ERA Payer ID 25175


EDI Training

Companion Guides

Link to Companion Guides


Informational Material on EDI, EFT 


UnitedHealthcare Community Plan EFT Enrollment Form (PDF 208.25 KB)


Electronic Remittance Advice (ERA)
Providers may elect to receive an Electronic Remittance Advice (ERA) if you submit claims electronically to UnitedHealthcare through a claims clearinghouse. Contact your clearinghouse to request delivery of your UnitedHealthcare 835 files from OptumInsight.

UnitedHealthcare Electronic Payments and Statements (EPS)
UnitedHealthcare's Electronic Payments and Statements (EPS) program is not available as the claims platform being used does not participate in the EPS program at this time.

Access our Secure Provider Website.