Electronic Data Interchange (EDI)
Electronic Data Interchange (EDI)
EDI Support Services
EDI Support Services provides support for all electronic transactions involving claims and electronic remittances. Please call us for assistance with any of these transactions at 1-800-210-8315 or e-mail: ac_edi_ops@uhc.com
UnitedHealthcareOnline.com Help Desk - 866-842-3278
If you are experiencing technical problems, need assistance in using UnitedHealthcareOnline, have login or User ID/Password issues please call UnitedHealthcareOnline.com Help desk.
EDI Training
| UnitedHealthcare Community Plan (DE) Claims Payer ID | 25175 |
| UnitedHealthcare Community Plan (DE) ERA Payer | 25175 |
Companion Guides
835 Companion Guide (PDF 363.59 KB)
837 Institutional Dental Guide (PDF 358.25 KB)
837 Institutional Companion Guide (PDF 371.08 KB)
837 Professional Companion Guide (PDF 347.56 KB)
Informational Material on EDI, EFT and ERA
270/271 Real-time Electronic Eligibility Inquiry and Response Transaction
276/277 Real-time Electronic Claim Status and Response Transactions (PDF 152.04 KB)
EDI, EFT, and ERA Fact Sheet (PDF 139.13 KB)
Money in the Bank With EFT (PDF 916.34 KB)
EDI, EFT, and ERA FAQ (PDF 59.45 KB)
UnitedHealthcare Community Plan EFT Enrollment Form (PDF 207.38 KB)
Electronic Remittance Advice (ERA) Providers may elect to receive an Electronic Remittance Advice (ERA) if you submit claims electronically to UnitedHealthcare through a claims clearinghouse. Contact your clearinghouse to request delivery of your UnitedHealthcare 835 files from OptumInsight.
UnitedHealthcare Electronic Payments and Statements (EPS)UnitedHealthcare’s Electronic Payments and Statements (EPS) program is not available as the claims platform being used does not participate in the EPS program at this time.