Region 3 Counties (PDF 876.58 KB): Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union
Region 4 Counties (PDF 997.66 KB): Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia
Region 11 Counties (PDF 999.12 KB): Miami-Dade and Monroe
Region 7 Counties (PDF 1.2 MB): Brevard, Orange, Osceola, and Seminole
Choosing a Plan to Search for a Provider
From the drop down list choose the Plan name that matches the name in the lower right corner of your UnitedHealthcare ID Card:
M*Plus - MMA Medicaid Benefits Only with UnitedHealthcare
Health & Home Connection - Long Term Care (LTC) Benefits Only with UnitedHealthcare
M*Plus Connection - Both MMA and LTC Benefits with UnitedHealthcare
Please note: M*Plus Connection Members can search for Medicaid providers by choosing M*Plus and for LTC providers by choosing Health & Home Connection when doing a provider search.
Search for a Dentist
Attachment II, Section IV. A. 8. (f), In accordance with s. 1932(b)(3) of the Social Security Act, the provider directory shall include a statement that some providers may choose not to perform certain services based on religious or moral beliefs.
For All Vision Services, please contact South Florida Vision for a Facility in your area at 1-877-393-2272
For Non-emergency transportation services in your area please call the UHC Community Plan Reservations Line at: 1-866-372-9891.
If you made a reservation and your ride is late or a change is needed please call UHC Community Plan Ride Assistance at: 1-866-372-9892.
Over the Counter Medication & Supplies
For Over the Counter Medication and Supplies please call OTC Heath Solutions at 1-888-628-2770 to place an order.
The Preferred Drug List (PDL) is a list of prescription drugs. It is used for the UnitedHealthcare Community Plan and UnitedHealthcare government-paid health plans. Click on the link below to see the PDL.
Direct Member Reimbursement
If you receive a drug at an out-of-network pharmacy, the out-of-network pharmacy will not have the needed information to bill your drug to us. Under certain circumstances, such as an out-of-area emergency, you may be reimbursed for your medication. You will need to pay for the drug and then complete a Direct Member Reimbursement form to be reimbursed for the cost of the drug.
Direct Member Reimbursement Form - English (PDF 57.16 KB)
Reembolso Directo Para Miembros (PDF 23.72 KB)
New Florida Pharmacy Network - Effective November 15, 2014
Region 3 Pharmacies in the New Florida Pharmacy Network (PDF 108.57 KB)
Region 4 Pharmacies in the New Florida Pharmacy Network (PDF 109.62 KB)
Region 7 Pharmacies in the New Florida Pharmacy Network (PDF 112.6 KB)
Region 11 Pharmacies in the New Florida Pharmacy Network (PDF 124.22 KB)
North Florida Pharmacies in the New Florida Pharmacy Network (PDF 99.77 KB)
South Florida Pharmacies in the New Florida Pharmacy Network (PDF 126.12 KB)
West Florida Pharmacies in the New Florida Pharmacy Network (PDF 96.97 KB)