Delaware - UnitedHealthcare Community Plan - Member Information

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UnitedHealthcare Community Plan

Member Information

Important Phone Numbers

Member Services

Find a new doctor, join a disease management program or ask benefit questions in any language.

1-877-877-8159 (TTY 711)


Member Advocates

Get help navigating your health care plan or solving member issues.

1-877-901-5523 (TTY 711)


Member Advisory Board

Join and tell us how we can make access to health care easier.

1-877-901-5523 (TTY 711)


United Behavioral Health

Get referred to a participating mental health or substance abuse treatment provider.

1-866-261-7692, option 3 (TTY 711)

(Remain on the line to speak with a behavioral health clinician.)



Get 24/7 health advice from a nurse.


1-866-877-5403 (TTY 711)


Pharmacy Benefits

Learn about your prescription drug coverage.

1-800-842-4195 (TTY 711)


Special Needs Unit

Get help making doctor's appointments or find community and state resources.

1-877-844-8844 (TTY 711)


Healthy First Steps

Get pregnancy support.

1-800-599-5985 (TTY 711)



Get text messages about your pregnancy or infant health.

To get messages in English, text BABY to 511411.

To get the messages in Spanish, text BEBE to 511411.


Health Benefits Manager

Ask enrollment questions.

1-800-996-9969 (TTY 711)


Medicaid Customer Relations Unit

Get Medicaid eligibility concerns addressed.

1-866-843-7212 (TTY 711)


Logisticare Transportation Services

Get non-emergency transportation to medical appointments.

1-866-412-3778 (TTY 711)

Meet Your Member Advocate

UnitedHealthcare Community Plan has a valuable resource for its members and providers: member advocates. Member advocates can help solve problems, provide training and education, and work on issues that concern members.
They can:

  • provide information about the health plan,
  • teach you to navigate our plan, such as how to file complaints or get the care you need,
  • assist with provider issues,
  • coordinate transportation,
  • connect you with the UnitedHealthcare Community Plan staff that can best help you, help find solutions for problems with your care.

Your member advocates can be reached at (877) 901-5523 (TTY 711).

Member Handbook
Benefit Highlights

Benefit Highlights (PDF 690.9 KB)

Delaware Health & Wellness Resources

We are providing you with a wellness registry of local resources to help you find and stay on the path to better health and a better quality of life. Resources can include: 

  • Food
  • Clothing
  • Housing
  • Transportation
  • Mental Health Services
  • Health and Wellness Classes
  • Senior Services

    Log into and visit the Health & Wellness site where you can search for agencies near you. 





    Member Newsletters


    Spring (English) (PDF 529.88 KB)
    Spring (Espanol) (PDF 504.86 KB)
    Fall 2017 (English) (PDF 887.68 KB)
    Fall 2017 (Español) (PDF 789.95 KB)
    Winter (English) (PDF 495.37 KB)
    Winter (Espanol) (PDF 476.54 KB)


    Fall 2016 (English) (PDF 454.88 KB)
    Fall 2016 (Espanol) (PDF 425.93 KB)
    Summer 2016 (English) (PDF 430.26 KB)
    Summer 2016 (Espanol) (PDF 391.96 KB)
    Spring 2016 (English) (PDF 547.52 KB) + Insert (PDF 90.7 KB)
    Spring 2016 (Espanol) (PDF 532.49 KB) + Insert (PDF 61.79 KB)
    Winter 2016 (English) (PDF 451.32 KB)
    Winter 2016 (Espanol) (PDF 425.43 KB)


    Fall 2015 (English) (PDF 1.75 MB)
    Fall 2015 (Espanol) (PDF 312.12 KB)
    Summer 2015 (English) (PDF 689.56 KB)
    Summer 2015 (Espanol) (PDF 682.8 KB)
    Spring 2015 (English) (PDF 590.06 KB)
    Spring 2015 (Espanol) (PDF 618.34 KB)
    Winter 2015 (English) (PDF 721.24 KB) + Insert (PDF 80.39 KB)
    Winter 2015 (Espanol) (PDF 744.59 KB) + Insert (PDF 60.3 KB)


    Fall 2014 (English) (PDF 2.28 MB)
    Fall 2014 (Espanol) (PDF 2.03 MB)
    Summer 2014 (English) (PDF 673.08 KB)
    Summer 2014 (Español) (PDF 537.33 KB)
    Spring 2014 (English (PDF 1.11 MB))
    Spring 2014 (Espanol) (PDF 1.2 MB)
    Winter 2014 (English) (PDF 590.96 KB)
    Winter 2014 (Español) (PDF 517.14 KB)


    Fall 2013 (English) (PDF 618.17 KB)
    Fall 2013 (Español) (PDF 597.89 KB)
    Summer 2013 (English) (PDF 678.01 KB)
    Summer 2013 (Español) (PDF 899.41 KB)
    Spring 2013 (English) (PDF 749.66 KB)
    Spring 2013 (Español) (PDF 834.89 KB)
    Winter 2013 (English) (PDF 496.42 KB)
    Winter 2013 (Español) (PDF 490.61 KB)

    Share Your Opinions

    Share Your Opinions

    UnitedHealthcare Community Plan is looking for members to join us at quarterly Member Advisory Board (MAB) meetings. We want to hear what we do well and where we can do better.

    To attend a MAB meeting, call 1-877-901-5523.

    Upcoming Events

    In The Community!

    UnitedHealthcare Community Plan Outreach Coordinators are coming to a neighborhood near you.

    For a list of upcoming events or to request our attendance at an event in your area, please contact our Community Outreach Team at

    Nemours and UnitedHealthcare Establish Relationship for People Enrolled in Individual and Employer-Sponsored Health Plans


    Ready to get started?

    Call Us:
    TTY: 711

    Monday through Friday, from 8 a.m. to 7 p.m.

    Lookup Tools

    Doctor Lookup

    Search for doctors, hospitals, and specialists.

    Pharmacy Lookup

    Find a pharmacy near you. 

    View Drug List

    Find medications covered by this plan. 

    Member Information

    Member Website

    Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

    Member Handbook

    More Resources

    Member Page

    View more news, updates and resources for members.

    Member Handbook