Arizona - Long Term Care - Lookup Tools

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Long Term Care

Behavioral Health Availability and Crisis Services


If you need Behavioral Health Services, contact your Case Manager.
Your Case Manager can help pick a provider. You can also self-refer by calling a provider from the provider directory. You can call UnitedHealthcare Community Plan Member Services at 1-800-293-3740 anytime for help. If you feel you may harm yourself or others, call 911 for emergency help.

If you have a psychiatric EMERGENCY that does not require calling 911, you can use the community crisis system.

Cenpatico Integrated Care 

  • For members in Cochise, portions of Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties
    Member Services. 1-866-495-6738
    Crisis Line. 1-866-495-6735

Mercy Maricopa Integrated Care

  • For members in Maricopa County
    Member Services. 1-800-564-5465
    Crisis Line. 1-800-631-1314

Health Choice Integrated Care

  • For members in Apache, Coconino, Gila, portions of Graham, Mohave, Navajo, Yavapai Counties Member Services. 1-800-640-2123
    Crisis Line. 1-877-756-4090



Find A Drug

Preferred Drug List (PDF 1.31 MB) - a list of drugs that are available with your Medicaid plan.

10/1/2017 PDL Update (PDF 58.09 KB)
7/1/2017 PDL Update (PDF 132.61 KB)
1/1/2017 PDL Update  (PDF 126.35 KB)
10/1/2016 PDL Update (PDF 77.24 KB)

Direct Member Reimbursement (DMR) Form: English (PDF 49.6 KB) | Espanol (PDF 48.76 KB)

Dual Eligible Drug Coverage (PDF 3.42 MB)

Find A Pharmacy

Search for a UnitedHealthcare network pharmacy below.

Search for a UnitedHealthcare Community Plan network pharmacy below.

You may also go to the OptumRx Web site to order and manage your prescription drugs online.


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