If you need Behavioral Health Services, contact your Case Manager.
Your Case Manager can help pick a provider. You can also self-refer by calling a provider from the provider directory. You can call UnitedHealthcare Community Plan Member Services at 1-800-293-3740 anytime for help. If you feel you may harm yourself or others, call 911 for emergency help.
If you have a psychiatric EMERGENCY that does not require calling 911, you can use the community crisis system.
Cenpatico Integrated Care
- For members in Cochise, portions of Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties
Member Services. 1-866-495-6738
Crisis Line. 1-866-495-6735
Mercy Maricopa Integrated Care
- For members in Maricopa County
Member Services. 1-800-564-5465
Crisis Line. 1-800-631-1314
Health Choice Integrated Care
- For members in Apache, Coconino, Gila, portions of Graham, Mohave, Navajo, Yavapai Counties Member Services. 1-800-640-2123
Crisis Line. 1-877-756-4090
Preferred Drug List (PDF 1.31 MB) - a list of drugs that are available with your Medicaid plan.
10/1/2017 PDL Update (PDF 58.09 KB)
7/1/2017 PDL Update (PDF 132.61 KB)
1/1/2017 PDL Update (PDF 126.35 KB)
10/1/2016 PDL Update (PDF 77.24 KB)
Direct Member Reimbursement (DMR) Form: English (PDF 49.6 KB) | Espanol (PDF 48.76 KB)
Dual Eligible Drug Coverage (PDF 3.42 MB)