Shortcut Navigation: end skip-nav
UnitedHealthcare Community Plan
UnitedHealthcare Community Plan

Long-Term Care

Our Long-Term Care Plan is people of all ages who have a long-term disability due to age, illness or injury. Our goal is to offer services in a community setting instead of nursing home placement when possible. You get member empowerment services to help with daily activities that only UnitedHealthcare Community Plan offers. You qualify based on income and health needs. View the benefits below to see all that it offers.

 

Member Login

As a member you can register online and easily print your ID card or chat with a nurse online.  Do all this and more by registering today.

Register Now

 

Call us to learn more:
1-800-293-3740 / TTY: 711

Call us to learn more:
1-800-293-3740
TTY: 711

24 hours a day.
7 days a week.

24 hours a day.
7 days a week.

Have Questions? Call Us at:
1-800-293-3740 / TTY: 711

Have Questions? Call Us at:
1-800-293-3740
TTY: 711

24 hours a day.
7 days a week.

24 hours a day.
7 days a week.

See if your doctor or hospital is in our network. Or use this tool to find a new doctor, hospital or specialist.

This plan is available in the following counties:

Apache, Coconino, La Paz, Maricopa, Mohave, Navajo, Pima, Santa Cruz, Yavapai and Yuma.

More information on eligibility and enrollment can be found on the AHCCCS website. 

Benefits & Features

Well and Sick Care

Get the care you need to be at your best — or to get better if you are injured or sick. That includes:

  • Choice of Doctor. Find a doctor you trust in our network. 
  • Medicines. Fill your prescriptions at local network pharmacies. 
  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • Case Manager. Someone to help set up and schedule your care,
  • NurseLineSM. Speak with a registered nurse 24/7.

Care for Conditions

If you have asthma, diabetes or another long-term condition, you can depend on us. Our plan makes sure you get the care, support and services you need. Benefits include:

  • Mental Health. Counseling and other treatments are covered.
  • Case Management. Our case managers work directly with you and your family to coordinate and personalie the services you need. 
  • Asthma and COPD Support. Individual care to help you control asthma or COPD.

 

Home Care and Supplies

If you are recovering from a serious illness or surgery, you’ll need extra support. Our plan includes the care and equipment needed to recover safely at home. Benefits include:

  • Personal Care. Services to aid healing after illness or injury.
  • Home Meal Delivery. If you can’t safely make meals, we’ll provide them.
  • Equipment and Supplies. In-home medical and safety equipment are covered.
  • Nurse Visits. Care after surgery or illness to recover at home.
  • Respite Care. In-home help to give your caregiver a rest. 

Rides and Other Help

Sometimes you might need a little extra help using your health plan. For those times, you can rely on:

  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • NurseLineSM. Speak with a registered nurse 24/7.
  • Interpreters. An interpreter can go with you to medical visits.
  • Language Help. Translated medical materials are available at no cost. 
  • Social Services. We’ll help connect you to community services.
  • Member Services. Your benefit questions are answered 24/7.

Well and Sick Care

Get the care you need to be at your best — or to get better if you are injured or sick. That includes:

  • Choice of Doctor. Find a doctor you trust in our network. 
  • Medicines. Fill your prescriptions at local network pharmacies. 
  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • Case Manager. Someone to help set up and schedule your care,
  • NurseLineSM. Speak with a registered nurse 24/7.

Care for Conditions

If you have asthma, diabetes or another long-term condition, you can depend on us. Our plan makes sure you get the care, support and services you need. Benefits include:

  • Mental Health. Counseling and other treatments are covered.
  • Case Management. Our case managers work directly with you and your family to coordinate and personalie the services you need. 
  • Asthma and COPD Support. Individual care to help you control asthma or COPD.

 

Home Care and Supplies

If you are recovering from a serious illness or surgery, you’ll need extra support. Our plan includes the care and equipment needed to recover safely at home. Benefits include:

  • Personal Care. Services to aid healing after illness or injury.
  • Home Meal Delivery. If you can’t safely make meals, we’ll provide them.
  • Equipment and Supplies. In-home medical and safety equipment are covered.
  • Nurse Visits. Care after surgery or illness to recover at home.
  • Respite Care. In-home help to give your caregiver a rest. 

Rides and Other Help

Sometimes you might need a little extra help using your health plan. For those times, you can rely on:

  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • NurseLineSM. Speak with a registered nurse 24/7.
  • Interpreters. An interpreter can go with you to medical visits.
  • Language Help. Translated medical materials are available at no cost. 
  • Social Services. We’ll help connect you to community services.
  • Member Services. Your benefit questions are answered 24/7.

Questions?

Ready to get started?

Call Us:
1-800-293-3740
TTY: 711

24 hours a day.
7 days a week.

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook

More Resources

Member Page

View more news, updates and resources for members.

Member Handbook

Lookup Tools

Doctor Lookup

Search for doctors, hospitals, and specialists.
 
LabCorp – Find a LabCorp Patient Service. Center Location

Download Directories
Pharmacy Search

Find a pharmacy near you.

View Drug List

Find medications covered by this plan.

Member Information

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

More Resources

View more news, updates and resources for members.

Disclaimer Information

UnitedHealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. 

The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, co-payments, and restrictions may apply.

Benefits, formulary, pharmacy network, provider network, premium and/or co-payments/co-insurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium, if not otherwise paid for under Medicaid or by another third party. Premiums, copays, co-insurance and deductibles may vary based on the level of Extra Help you receive. Please contact the plan for further details.

UnitedHealthcare Senior Care Options (HMO SNP) Plan

UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Medicare. Enrollment in the plan depends on the plan’s contract renewal with Medicare.

The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply.

Benefits, formulary, pharmacy network, provider network, premium and/or copays may change on January 1 of each year. Premiums and copays may vary based on the level of Extra Help you receive. Please contact the plan for further details. Enrollees have no out of pocket costs.

Availability of Non-English Disclaimer

This information is available for free in other languages. Please call our customer service number at 1-800-905-8671, TTY 711, 8 a.m. - 8 p.m. local time, 7 days a week.

Esta información está disponible sin costo en otros idiomas. Comuníquese con nuestro Servicio al Cliente al número 1-800-905-8671, TTY 711, de 8 a.m. – 8 p.m. hora local, los 7 días de la semana.

Star Ratings Disclaimer 
Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.

Formularies on Plan Sponsor Websites

This drug may be covered under Medicare Part B or D depending upon the circumstances. Information may need to be submitted describing the use and setting of the drug to make the determination.

UnitedHealthcare Dual Complete covers both brand name drugs and generic drugs. Generic drugs have the same active-ingredient formula as a brand name drug. Generic drugs usually cost less than brand name drugs and are rated by the Food and Drug Administration (FDA) to be as safe and effective as brand name drugs.

This is not a complete list of all formulary alternatives covered by the Part D plan for the drug you have selected.