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UnitedHealthcare Community Plan
UnitedHealthcare Community Plan
You have selected Children's Rehabilitative Services (CRS) Program.

Children's Rehabilitative Services (CRS) Program

The Arizona Children’s Rehabilitative Services (CRS) Program provides medical treatment, rehabilitation and related support services to AHCCCS members who meet the eligibility criteria to be enrolled in CRS. Choose “View Plan” to see what our plan offers. 

Member Login

As a member you can register online and easily print your ID card or chat with a nurse online.  Do all this and more by registering today.

Register Now

 

Call Us
1-800-348-4058 / TTY: 711

Call Us
1-800-348-4058
TTY: 711

8 a.m. – 5 p.m.
Monday through Friday.

8 a.m. – 5 p.m.
Monday through Friday.

Have Questions? Call Us at:
1-800-348-4058 / TTY: 711

Have Questions? Call Us at:
1-800-348-4058
TTY: 711

8:00 a.m. - 5:00 p.m.
Monday through Friday.

8:00 a.m. - 5:00 p.m.
Monday through Friday.

See if your doctor or hospital is in our network. Or use this tool to find a new doctor, hospital or specialist.

This plan is available statewide.

More information on eligibility and enrollment can be found on the AHCCCS website.

Benefits & Features

Coverage Types

Individuals who qualify for CRS have complicated health needs. We can put you in touch with someone who can answer your questions and guide you. Call the number on this page to get in touch with one of our CRS program specialists.

The CRS program is divided into four different coverage types: 

  • Fully Integrated. All CRS, primary care and behavioral health services are provided by UnitedHealthcare Community Plan
  • Partially Integrated – Acute. All CRS and primary care services are provided through UnitedHealthcare Community Plan.  Behavioral health services are provided by the member’s Tribal RBHA.
  • Partially Integrated- Behavioral Health. All CRS and behavioral health services are provided through UnitedHealthcare Community Plan.  Primary care services are provided through the member’s foster care or DD program.
  • CRS Only. All CRS services are provided through UnitedHealthcare Community Plan. Primary care services are provided through the member’s foster care or DD program. Behavioral health services are provided by the member’s Tribal RBHA.

 

Well and Sick Care

Get the care you need to be healthy — or to get better if injured or sick. Services will vary by the member’s coverage type and may include:

  • Well Visits. Preventive checkups, shots and needed lab tests. 
  • Medicines. Fill prescriptions at local pharmacies. 
  • Hospitalization. There are no copays for hospital care.
  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • Vision Care. Exams and lenses are provided.

 

Care for Conditions

When you or your child have special and complex health care needs, you can depend on us. Our plan makes sure you get the specialized care, support and services that are needed. Services will vary by the member’s coverage type and may include:

  • Mental Health. Counseling and other treatments are covered. 
  • Care Coordination. Personal support from an experienced professional.
  • Asthma Support. Individual care to help control asthma or COPD.

Vision, Dental and Hearing Care

We want the sight, smile, and hearing of our members to be at their best:

  • Vision. Eye exams, frames and lenses are covered.
  • Dental. We pay for cleanings, checkups and dental work.
  • Hearing. Tests, checkups and hearing aids are included.
These benefits are provided to CRS Fully Integrated and Partially Integrated-Acute members up to age 21.

Home Care and Supplies

Members recovering from a serious illness or surgery often need extra support.. Our plan includes the care and equipment needed to recover safely at home. Services will vary by the member’s coverage type and may include:

  • Personal Care. Services to aid healing after illness or injury. 
  • Equipment and Supplies. In-home medical and safety equipment are covered.

Rides and Other Help

Sometimes members need a little extra help using their health plan. For those times, they can rely on:

  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • Interpreters. Have an interpreter with you at your child’s doctor visits.
  • Language Help. Translated medical materials are available at no cost.
  • Social Services. We’ll help connect you to community services. 
  • Member Services. Your benefit questions are answered 24/7.

Services will vary by the member’s coverage type.

Coverage Types

Individuals who qualify for CRS have complicated health needs. We can put you in touch with someone who can answer your questions and guide you. Call the number on this page to get in touch with one of our CRS program specialists.

The CRS program is divided into four different coverage types: 

  • Fully Integrated. All CRS, primary care and behavioral health services are provided by UnitedHealthcare Community Plan
  • Partially Integrated – Acute. All CRS and primary care services are provided through UnitedHealthcare Community Plan.  Behavioral health services are provided by the member’s Tribal RBHA.
  • Partially Integrated- Behavioral Health. All CRS and behavioral health services are provided through UnitedHealthcare Community Plan.  Primary care services are provided through the member’s foster care or DD program.
  • CRS Only. All CRS services are provided through UnitedHealthcare Community Plan. Primary care services are provided through the member’s foster care or DD program. Behavioral health services are provided by the member’s Tribal RBHA.

 

Well and Sick Care

Get the care you need to be healthy — or to get better if injured or sick. Services will vary by the member’s coverage type and may include:

  • Well Visits. Preventive checkups, shots and needed lab tests. 
  • Medicines. Fill prescriptions at local pharmacies. 
  • Hospitalization. There are no copays for hospital care.
  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • Vision Care. Exams and lenses are provided.

 

Care for Conditions

When you or your child have special and complex health care needs, you can depend on us. Our plan makes sure you get the specialized care, support and services that are needed. Services will vary by the member’s coverage type and may include:

  • Mental Health. Counseling and other treatments are covered. 
  • Care Coordination. Personal support from an experienced professional.
  • Asthma Support. Individual care to help control asthma or COPD.

Vision, Dental and Hearing Care

We want the sight, smile, and hearing of our members to be at their best:

  • Vision. Eye exams, frames and lenses are covered.
  • Dental. We pay for cleanings, checkups and dental work.
  • Hearing. Tests, checkups and hearing aids are included.
These benefits are provided to CRS Fully Integrated and Partially Integrated-Acute members up to age 21.

Home Care and Supplies

Members recovering from a serious illness or surgery often need extra support.. Our plan includes the care and equipment needed to recover safely at home. Services will vary by the member’s coverage type and may include:

  • Personal Care. Services to aid healing after illness or injury. 
  • Equipment and Supplies. In-home medical and safety equipment are covered.

Rides and Other Help

Sometimes members need a little extra help using their health plan. For those times, they can rely on:

  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • Interpreters. Have an interpreter with you at your child’s doctor visits.
  • Language Help. Translated medical materials are available at no cost.
  • Social Services. We’ll help connect you to community services. 
  • Member Services. Your benefit questions are answered 24/7.

Services will vary by the member’s coverage type.

Questions?

Ready to get started?

Call Us:
1-800-348-4058
TTY: 711

8 a.m. – 5 p.m.
Monday through Friday.

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook

More Resources

Member Page

View more news, updates and resources for members.

Member Handbook

Lookup Tools

Member Information

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

More Resources

View more news, updates and resources for members.